You can return an item you bought from the Weeview Store within 3 calendar days after the day you received it.
We’ll refund the payment method you paid with (minus your original shipping & handling charges) within 14 business days after Weeview receives the device.
Step 1: Tell us why you want to return
Fill out the return form
click here and send it to service@weeview.co
Step 2: Wrap it up
Include the following in your package:
- The box your purchase came in
- The device or accessory
- Other accessories, documentation, and anything else that came with the device
- The return form
Make sure to transfer, back up, or erase all personal and other data on the device before sending it to Weeview. Weeview isn’t responsible for any use or disclosure of any data that is on the device.
Step 3: Send it back to Weeview
To be sure the device arrives in its original condition, and include a completed return form and a receipt (Invoice). Use a prepaid and traceable form of shipping.
*Weeview is not responsible for returns lost while in transit. We suggest that you consider insuring each item and shipping your package via a courier with tracking capabilities.
*Please note that shipping charges for products returned are not refundable.
*Return Address: 6F.-2, No.2, Jian 8th Rd., Zhonghe Dist., New Taipei City 235, Taiwan
Return a defective device
If you think your device is defective, please contact us.
